Replace failed hardware quickly and conveniently with this service option that offers delivery, via overnight airfreight, of a permanent replacement unit for your defective hardware the day after it goes down. Enjoy enhanced telephone support, which offers a North America based call center, higher technical agent expertise, troubleshooting tailored to business customers and a single phone number for all IPG Care Pack customers. This cost-saving alternative to onsite hardware support is ideal for devices that do not carry critical data and can be readily restored from backup devices. Door-to-door shipping charges for both the returned and replacement products are prepaid by HP.
No warranty information available.
